Xencall Support

About Phone Numbers and Caller ID

Curious about where Phone Numbers are located in Xencall? Find out below.



About Phone Numbers and Caller ID


Using Xencall's Phone Number and Caller ID features, you can order Phone Numbers (DIDs) and manage how they are used for inbound and outbound calling within Xencall.



Navigate to Phone Numbers / Caller ID


To view and manage Phone Numbers and Caller ID, navigate to Settings on the Dashboard.


Note: You'll need "Application Manager" Permissions to view Settings.



Under Settings, select VOIP to open VOIP features.



Select Phone Numbers / Caller ID from the list.



You'll now see your Phone List, which enables you to access the following features:




Watch the video below to see an overview of Phone Number and Caller ID functionality.



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